Food & Drink4 mins ago
Email Supposedly From Bt
6 Answers
I keep getting emails on our work email
(my husband runs a business) and it says its from BT. Our email address ends in @btconnect.com which of course is free.
Other than that we dont have any accounts with BT. Our internet and phone is
Plusnet and we don't have it for TV either. I suspect these email messages to be a scam,
but now they keep saying if we dont update our account the whole email account will be deactivated in 2 days - 14th August. It says there has been an update to their terms and Conditions. I have never heard of this happening to anyone else who has an email account which makes me suspicious. Now Im beginning to worry supposing it isnt a scam,
and they delete all our email account.
Alot of our customers and suppliers only communicate by email. But I dont want to press the link in case it is an Scam! Any help appreciated Thanks
(my husband runs a business) and it says its from BT. Our email address ends in @btconnect.com which of course is free.
Other than that we dont have any accounts with BT. Our internet and phone is
Plusnet and we don't have it for TV either. I suspect these email messages to be a scam,
but now they keep saying if we dont update our account the whole email account will be deactivated in 2 days - 14th August. It says there has been an update to their terms and Conditions. I have never heard of this happening to anyone else who has an email account which makes me suspicious. Now Im beginning to worry supposing it isnt a scam,
and they delete all our email account.
Alot of our customers and suppliers only communicate by email. But I dont want to press the link in case it is an Scam! Any help appreciated Thanks
Answers
Best Answer
No best answer has yet been selected by HongKongphooey. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Does the email address you by name? Does it show your account number?
Does this help? https:/ /www.bt .com/st atic/in cludes/ account /portal /email_ genuine /
Does this help? https:/
Try the BT online chat here to put your mind at rest
https:/ /www.bt .com/he lp/emai l/what- happens -to-my- email-a ddress- when-my -bt-bro adband- service -st
https:/
There is a very basic free email service that BT provides so maybe you have that.
As you've had the email address for some years and still use I think it highly unlikely that BT is going to delete your account. I think it is a scam but can understand your concern.
Try the webchat to put your mind at rest.
As you've had the email address for some years and still use I think it highly unlikely that BT is going to delete your account. I think it is a scam but can understand your concern.
Try the webchat to put your mind at rest.