Santander Banking App

[wolf63]

I use online banking for Santander, but I need to deposit a cheque and I am unable to get to the bank.

I have discovered that it can be done by using the App from Santander.  Using a mobile phone for this is not going to work for me.

Can I download an app onto my Laptop?  Google does give details of banking apps, but I don't know if they are genuine or what.

Help!

[Lie-in King]

Hi Wolfy - I've used my mobile to pay a cheque in & also done it through the post.  Options are here, hope something helps -

https://www.santander.co.uk/personal/support/ways-to-bank/cheques

[Lie-in King]

Sorry, to answer the second part - personally, I wouldn't use a third-party app for this.

[wolf63]

Thanks, lik,

I will think about both postal and phone options.  I am not confident using the phone for any reason other than as a phone.  

I will consider my options.

 

[Lie-in King]

If you decide to post it, I'll add that given the state of the postal service of late, make sure you use your phone's camera to save a pic of the cheque before you send it.

[Karamia]

You can pay santander cheques in at any local post office also. 

Mine give me special envelopes that you can put cheque into and write sortcode n account number etc on front. Only takes a few days to go in and works well as post office part of local shop at corner.

[barry1010]

If you use online banking already why are you unable to use it to deposit the cheque? 

[wolf63]

Karamia - the post office is further away from my home than Santander is.  I can't walk that far at present and it is pedestrians only so I can't get a lift to the bank.

I will have to think of a back-up plan.

[wolf63]

barry - I can only do it via the app.  

[barry1010]

What device do you use the app on? 

[wolf63]

I don't have the app yet.  I wanted to download it to my laptop - whether or not that could be done was my initial question.

[barry1010]

Sorry, I've grasped the problem now.

You access Santander from your Windows laptop which doesn't have a cheque deposit facility.

Do not use any unofficial apps or websites.

If you have a smartphone why not use that? It is more secure than banking on your laptop 

[youngmafbog]

//If you have a smartphone why not use that? It is more secure than banking on your laptop //

I'm sorry but as an IT specialist who has worked on Banking apps I beg to differ.  I wont use one.

[davebro3]

I used to post cheques when I banked with Santander

[Lie-in King]

I'm with ymb - "...It is more secure than banking on your laptop".  I wouldn't have the mobile app, but I need it for when I'm sent a code to authorise a payment.  I do everything else (bar cheques) on my desktop/laptop & have never had a problem.

[wolf63]

Taking into account all that has been said I have decided to wimp out of using the app and will post it to them instead.

I don't want anything important on my mobile.  If there is no legit downloadable app for my laptop I am happy to accept it.

I don't envisage this being an ongoing problem.  I  can't remember when I last received a cheque from anybody.

 

 

[ladybirder]

Receiving a cheque never used to be a nuisance did it Wolf;-)

[wolf63]

Ladybirder - is this a sign that I am now a grumpy old woman?

This cheque was a competition prize - only £57 but it is better in my account than anywhere else.

[ladybirder]

Absolutely.  From one GOW to another.  xx

[barry1010]

I've never had a problem with the app.  The bank has far more control over its own app than any browser.