New Hp Printer - Small Problem Since Setting Up - Help Please!

[moggie 939]

My oolder HP6000 packed up so I bought a new HP Deskjet 2810e and set it up. Everything works perfectly with printing until I did a couple of test prints today. Printed a letter off ok but when I went to print a photo something peculier happened!

I got the photo up in my docs and pressed print and down the side of screen the usual list showed ie paper number of prints etc etc but......against the paper sizes offered 5x7, 8x10 etc and some other options they appeared in Greek script!

This did not happen when printing other than photos and I do have Greek as my second language on my PC but it is it for EN

Only some items in the printing list are such and the rest in English! Know this sound like a stupid question but has anyone any idea what is happening please (the photos printed perfectly)

Thanks everyone

Moggie

[mjwman]

Online chat with HP is your best bet.

[moggie 939]

Thanks mjwman - phoned HP and got thru immediately! I was using the printer by going into photos on my PC amd printing from there. They told me instead to use HP Smart app which I put on my PC - then click printing then photos which brought up my docs and I opened the photo via that method and clicked print and it came out all in English as on my old HP printer.

They suggested doing it directly from my PC might be a glitch on my second language somehow. So.........solved and thanks for replying so quickly

Moggie

[mjwman]

😁