payment through paypal.

[Hgrove]

I purchased a (not very expensive) item on e-bay and effected payment through paypal. I have received an e-mail from the seller as follows: "I'm having difficulty verifying my paypal account as I used to have one with the same bank account but do not use that email anymore and paypal will not allow me to set up a new one with that same account. Is there any way you could cancel that payment and send it to me via personal cheque?

What should I do? I looked in paypal; the payment is shown "unclaimed". In the colum "action" there appears the word "cancel". The buyer is "unregistered". If I click on Cancel, will paypal refund my credit card? I'd like to be sure of this before I send this person a cheque. Many thanks.

[noxlumos]

Hi, yeah what your seller is suggesting is fine. Both ebay and Paypal are atrociously awkward companies and what your seller says about being unable to register their card twice is true.If you press cancel it should refund your payment to you ( not sure if it goes straight back on your card or to your "paypal account") but you will get it back. Once it's showing as having been cancelled it should be safe enough to send a cheque I should think.