Personally I was with ntl and they have been quite good on the broadband side but there cable tv is c**p so have just changed to sky and they a seem to be ok so far, but there is one thing that I cannot stress to you to much on all accounts do not ever ever even think about going to tiscali unless you want broadband at less then dial up speeds 50% of the time no internet service for weeks on end and so called customer service that is like having a conversation with a dalek and that is not just my opinion there is a thread on here where everybody has the same tale to tell about them and there is a web page somewhere that reports all bad isp,s and yes you have guessed it tiscali are top of there list by a mile....