outlook express

[leo9902]

hi , this probably seems daft to some of you but as a learner i want to set up an email adress on outlook express, i get to the 3rd stage and it asks me 3 things i dont understand ie you have to fill in the answers to these ... my incoming mail server is a pop3,lmap.or http, then asks that again then asks an smtp server is the server that is used for your outgoing e mail and a box to fill in with answer. can anyone explain to me what i need to put please thanks .

[dodgyshirt]

Your ISP whom you have the email address with should give you the information you need.
My server is Karoo and it is a pop3 account.
The answers are then respectively for me:
pop.karoo.co.uk
smtp.karoo.co.uk

Yours will presumably be a pop3 account also but get them to verify that.

[miffysmate]

Are you able to tell us who your Internet Service Provider so that we can then let you have the exact server details for you to put in.

[leo9902]

im with wannadoo or orange not sure what they call themselves now as was something else when first joined like freeserve

[Coldicote]

Don't know whether my having broadband makes any difference but you could try this -
Incoming mail (POP3): pop.wanadoo.co.uk
Outgoing mail (SMTP): smtp.wanadoo.co.uk

If it was freeserve when you first joined then it could be respectively -
pop.freeserve.com
smtp.freeserve.com

The email address you enter should match one or the other. Hope this helps, but no guarantee!

[MVP]

Take a look at the support section over at orange.co.uk, look for "how to use the Microsoft connection wizard to set up Outlook Express Article ID: kb226" or try this link http://snipurl.com/19vue

HTH

[leo9902]

well have tried both your sugestions thankyou, but still having problems ,pulling my hair out now as been trying over an hour and looked like it was going through ok but then tried to send e mail to try it out and kept getting error not recognize smtp yet put it as wanadoo and tried freeserve after that, hard to explain other thing as a box kept coming up with username and password and id click ok but it went off then just kept coming back up with nothing happening and now im frustrated with it all ahhhh !

[Coldicote]

I don't know what else to suggest except to sign up for a new account with Orange (if you want to stay with them).
Go to http://www.orange.co.uk/ and follow the tab 'Email and Communicate'. Don't be put off by the boxes asking you to sign in with password etc. If you search around there are links to sign up for a new account.

Orange puts a lot of spam into a junk mail folder for me (which I can see if I want to) and anything left in the webmail Inbox downloads to Outlook Express.

[maviscoull]

have a look here.......
http://help.orange.co.uk/resultDisplay.do?goto Link=161&docType=1006&contextId=782:161.205,20 9.258&docPropValue=kb79&clusterName=DefaultClu ster&contentId=025434ae-6a34-49f8-97ae-f481412 dabe8&responseId=7fc004a3f2245237:100ebec:110b 7d40ebd:-3e83&groupId=1&answerGroup=2&score=88 8&page=http://ESERVER_d5296e42-4fba-4431-992d- 0f00615005b5.xhtml&result=1&excerpt=what+setti ngs+do+I+enter+in+Outlook+Express?&resultType= 5002#Goto161

[leo9902]

thanks for all help will keep trying, must get somewhere with all this info ha .

[mattfox]

Have you managed to get the problem sorted yet?

Outlook Express is an email client, not an email itself, and so it needs all the details of the email account so it can access and download them for you.

I trust you have an email account set up with them... this will have to be done from the Orange home page. If you want "[email protected]" for example, you need to create it with Orange, then set it up in Outlook Express. If you haven't set it up, Outlook Express can't access it...

Good luck!

[leo9902]

hi matt fox thanks for that, went to orange home page andtried to create account and after filling details in it came up ........
your email address has an invalid character- a field has an invalid character or length, please verify the registration check- this is a mandatory field and must be completed. not to sure what ive done wrong it was a case of putting my name in then @fsmail.net. maybe ill give it up as a bad job ha !