Crosswords2 mins ago
Boradband Contract
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Hello fellow people! My old broadband contract came to an end a few months ago and since then I've been on some sort of no-tie in rolling contract. I rang them up yesterday and verbally agreed to comit to another 12 month deal, starting in October. I've since learnt that I can get free broadband with my Sky TV package. The question is - is it too late to cancel my new agreement? Thanks all!
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I read this on the Which site
If the contract wasn't made in person
If you buy something over the phone or the internet, or by mail or fax order, the Distance Selling Regulations give you a cooling-off period of seven working days during which you can cancel the contract.
If you're buying goods, the seven-day cooling-off period starts the day after receipt of the goods.
If you're buying services, the cooling-off period starts the day after you agree to go ahead with the service. If you agree with the service provider that the service will start straight away, you waive these cooling-off rights.
The regulations don't cover:
financial services,
holiday or travel arrangements,
tailor-made items or perishable goods, such as groceries, or
CDs, DVDs or software if you've broken the seal on the wrapping.
This would appear to fit your circumstances
If the contract wasn't made in person
If you buy something over the phone or the internet, or by mail or fax order, the Distance Selling Regulations give you a cooling-off period of seven working days during which you can cancel the contract.
If you're buying goods, the seven-day cooling-off period starts the day after receipt of the goods.
If you're buying services, the cooling-off period starts the day after you agree to go ahead with the service. If you agree with the service provider that the service will start straight away, you waive these cooling-off rights.
The regulations don't cover:
financial services,
holiday or travel arrangements,
tailor-made items or perishable goods, such as groceries, or
CDs, DVDs or software if you've broken the seal on the wrapping.
This would appear to fit your circumstances
Only 1 answer
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