What is needed when I leave an ISP Provider

[doddsredoubt]

Can someone on answerbank tell me what I ask for when leaving one ISP and going to another please.

Thankyou for any help.

[VillageVicar]

If you're moving to another ISP, you will need to ask for a MAC code. This you will provide to your new isp. Most ISP's are helpful. Clearly they don't want you to leave, but if your decision is final, they should provide you with this within 48 hours.

have a look at: http://wwwbroadbandwatchdog.co.uk

I wish you well

Fr Bill

[doddsredoubt]

Thankyou VillageVicar,I wasn't to sure what to ask for.

Thanks once again for your help much appreciated.

[VillageVicar]

That was very kind of you to post a note of thanks. It doesn't happen too often here.

I wish you well

Fr. Bill

[Ethel]

If you are currently on Virgin cable broadband you don't need a MAC code or anything - just give them notice of cancellation.

This is because it doesn't use your telephone line

[doddsredoubt]

Thankyou Ethel,I didn't get any reminder from answerbank telling me that someone else had put something else on. No I am on AOL,and yes as the VillageVicar states I do need a Mac code,and have now got one.

Thanks for your help.