ChatterBank1 min ago
play.com
5 Answers
I registred on play.com and succesfuly bought a (rubbish) book and yes i left a detailed reveiw of the book ! well i ordered a DVD and my order was aknowledged and nothing else happened having almost foggoten i went to order another DVD to get told my account had been declined and please review my debit card details. i can understand that I may need to review my details but can't these d i c k heads at least send me an email to tell me something needs changing ? there is no way i can see of contacting them. if they think they will steal amazons market share they had better do better than this true they are cheaper but I won't be taking them too much to heart in the future at least I can contact amazon and even ring them free of charge !
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For more on marking an answer as the "Best Answer", please visit our FAQ.well all I can do is sit and wait as there is no way of contacting them in the mean time they are loosing my custom to amazon. there was an issue with me ordering my sat nav on amazon and it was sorted in minuits and i was told the second my card was refused (they accidently used an old card number) trhe genuises at play don't even have the decency to send you an email to let you know there is a problem - I'm not at all impressed
Same as dinki for me - excellent service from Play.com (and Sendit.com)
If the payment can't go through for any reason, the transaction is aborted and I have the opportunity to use a different card.
You say in your OP there is no way of contacting them - but the phone number is there, but if you don't want to call an 0845 number, call them on 0289 0921724
If the payment can't go through for any reason, the transaction is aborted and I have the opportunity to use a different card.
You say in your OP there is no way of contacting them - but the phone number is there, but if you don't want to call an 0845 number, call them on 0289 0921724