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avg
10 Answers
My AVG protection is not working - I have AVG Version 8.0.176
There is a message saying that the Antivirus database is outdated and the Antispyware database is outdated .
Under update manager there is a message saying -
" Invalid update Control CTF file "
This message remains when i click the update button .
Any ideas as to how to solve the problem , please ? Thanks
There is a message saying that the Antivirus database is outdated and the Antispyware database is outdated .
Under update manager there is a message saying -
" Invalid update Control CTF file "
This message remains when i click the update button .
Any ideas as to how to solve the problem , please ? Thanks
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.oh you'll have to set explorer to show hidden files and folders first though other wise you can't see the folder above.
my computer, click on the tools menu and then folder options, then click the view tab and under hidden files and folders put the tick in "show hidden files and folders" and click ok.
Browse to the folder I said above, delete all the files that end in .ctf and then do the reverse of above to hide the hidden files and folders again.
my computer, click on the tools menu and then folder options, then click the view tab and under hidden files and folders put the tick in "show hidden files and folders" and click ok.
Browse to the folder I said above, delete all the files that end in .ctf and then do the reverse of above to hide the hidden files and folders again.
follow the path the back slashes are the separators
C:\Documents and Settings\All Users\Application Data\Avg8\update\download
so open my computer, double click you hard drive c: to open it, then double click "documents and settings" in the list of folders you see, and keep going along the path until you get to the final folder...
once in the final folder select the view menu and set the view to be details, then click on the column header where it says "type" to sort the files into order of type. you should then be able to click on the first CTF file once then find the last ctf file then hold down the shift key and click on that once. That should select all the files between the two you have clicked on... then press delete to remove them and run the AVG update again.
C:\Documents and Settings\All Users\Application Data\Avg8\update\download
so open my computer, double click you hard drive c: to open it, then double click "documents and settings" in the list of folders you see, and keep going along the path until you get to the final folder...
once in the final folder select the view menu and set the view to be details, then click on the column header where it says "type" to sort the files into order of type. you should then be able to click on the first CTF file once then find the last ctf file then hold down the shift key and click on that once. That should select all the files between the two you have clicked on... then press delete to remove them and run the AVG update again.