Donate SIGN UP

Modem

Avatar Image
schiehallion | 19:15 Sat 08th Aug 2009 | Internet
4 Answers
My thompson speed touch broadband modem (supplied by AOL) is giving us nothing but grief, it was ok for about 18 months but for the last 6 months it keeps breaking down, we are sick of calling AOL and getting temporary fixes, what i would like to know is can i purchase my own modem and use that? if so what would be a recommended choice i need one with good security. it would be used just by 3 different lappys .
cheers
Gravatar

Answers

1 to 4 of 4rss feed

Best Answer

No best answer has yet been selected by schiehallion. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Question Author
Thank you C.F. Looks like the one for me.
cheers again.
Might I just ask, what do you mean by temporary fixes? Have you not been sent a new modem?

If your modem, supplied by AOL keeps breaking down, then as long as you're paying a subscription fee for your service, you should be entitled to a free replacement (within a fair usage policy). Before spending �50 on something you shouldn't have to pay for, call them again - explain the recurring issues clearly and tell them you want to be sent a replacement, else you'll be cancelling your contract because despite a lot of effort on your part, they have failed to rectify issues with their equipment.
Question Author
hhhmmm worth a try i guess, but with working offshore knowing my luck they would try to deliver when im away. but hey nothing ventured i guess ill call when i get home and give it a go
cheers

1 to 4 of 4rss feed

Do you know the answer?

Modem

Answer Question >>