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HP Printer Problem

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YvonneM | 10:48 Thu 14th Apr 2011 | Technology
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Paper in my printer jammed while doing a copy I removed the power cable at the back of the printer retreived the offending paper. Plugged in the power supply the scanning bar is stuck in one position 1/2 way and the power light is not on but the scanner bar is flashing Tried turning off again removing all cables to the computer but nothing seems to work HELP !!
prev Adobe Updates?
  
next upgrade from portable cd player to mp3 player or ipod.
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Avatar Image ChuckFickens
Try scanning something else.
10:50 Thu 14th Apr 2011
Avatar Image YvonneM
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Can't because no of the buttons seem alive
10:54 Thu 14th Apr 2011
Avatar Image ChuckFickens
What model is it?
10:56 Thu 14th Apr 2011
Avatar Image YvonneM
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Just been to the computer shop they think the power unit inside the printer is faulty they have had this fault before. Unfortunately they cannot buy replacement parts. The annoyng thing is I have just bought new inks at a cost of £70
13:24 Thu 14th Apr 2011
Avatar Image Wak
You could unplug the printer, then remove all the software (through Add and Remove in Control Panel) and then try re-installing it.
Just a thought!
19:06 Thu 14th Apr 2011

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