Ikeep getting reports from people saying I have sent emails they are spam,I have not been sending them ,I don,t know how to get to the bottom of this.Any ideas on how to stop this problem will be gratefully appreciated,thanks.
yea i get them too from various people. your best bet is to scan your whole computer with anti spyware and anti malware programs. and change your password. in future, dont link on a link that seems spammish, or too good to be true...
are they people you know? If people on your list of contacts are getting emails from you then someone's probably hacked your email account. Changing your password, preferably to something complicated, is the simplest solution.
It is also worth having a DIFFERENT password for your email system as you do for logging on to web sites.
If you logon to web sites with your "normal" email password then each time you logon to a web site you are "giving away" your email address and password combination.
Someone could steal these and then logon to your email system.
Companies and others sell lists of their customers email addresses. I once filled in an application with my email , for a free gift from Kellogs and a week later I was inundated with hundreds of junk emails. It was so bad I had to scrap that address and get another one. Since then I have several email addresses and I restrict them for different purposes. I give my junk mail address to anyone who I don't care what they do with them and I keep one just for family members.
Changing your password is the obvious thing to do, but there are a few other things you can do as well. http://www.ghacks.net...count-is-compromised/ is a full description of things to do when your email account gets hacked.