Quizzes & Puzzles11 mins ago
Broadband & 'Phone Packages
23 Answers
We presently have our 'phone & broadband with B.T & are thinking of changing our I.S.P.
As subscribers to Orange mobile phones we are at present looking at the package offered by Orange for their 'phone & Broadband system which looks very attractive both in cost & facilities, however several reviews suggest that the quality of connection, reliability & customer service leave much to be desired, is anyone on A/B using their package & what are your experiences?
Companies that get particularly good reviews seem to be B.E & Zen does anyone have experience of these companies ? Ron.
As subscribers to Orange mobile phones we are at present looking at the package offered by Orange for their 'phone & Broadband system which looks very attractive both in cost & facilities, however several reviews suggest that the quality of connection, reliability & customer service leave much to be desired, is anyone on A/B using their package & what are your experiences?
Companies that get particularly good reviews seem to be B.E & Zen does anyone have experience of these companies ? Ron.
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.Plusnets traffic shaping is pretty extreme at times though.
http://www.plus.net/s...download_speeds.shtml
http://www.plus.net/s...download_speeds.shtml
Have to agree with arwyn on this one and say Orange were terrible. At the time I was with them I was supposed to be on 8meg speed and the quickest I ever got was 1meg when it was working that was. Phoned them on numerous occasions and they said it was because of the distance I lived from the exchange. Since leaving them and going first with the Post Office and now with Sky I am now getting speeds of up to 6Meg and no connection problems at all.
Plusnet advertise as no monthly contract yet their package says 18months, it also has an installation fee and limited download, though quite large and its £12 more a monthn i'm paying on AOL for unlimited.
I think it all depends where you live and how you recieve it, it probably is better to canvass friends and neighbours rather than us.
I think it all depends where you live and how you recieve it, it probably is better to canvass friends and neighbours rather than us.
Chuck I have had problems but in the main its been very good, when questions like this pop up, it shows how diverse broadband is around the country.
My PC is on from 6am to 12pm or later. I have 2 daughters and my wife is constantly downloading stuff. Apart from a few downs I have never had a problem and I pay £11.99 a month for it.
My PC is on from 6am to 12pm or later. I have 2 daughters and my wife is constantly downloading stuff. Apart from a few downs I have never had a problem and I pay £11.99 a month for it.
I personally use plusnet, hence why I know about the traffic shaping (which is noticeable) but I have the pro add on at an extra £5 a month which removes all of the traffic shaping so I (in theory) get the maximum available line speed at all times.
In practice this means my speed fluctuates between about 6Mb/s to 8.5Mb/s (I pay for upto 8!)
In practice this means my speed fluctuates between about 6Mb/s to 8.5Mb/s (I pay for upto 8!)