btfon

[nextqueen]

How can I log on to use my pass?sometimes btfon and btopenzone don't show on the network list to help me to log on,when they do appear and I click on them nothing happens. I think I have losr and so wasted one of my day passes.I logged on at 8pm thurs night but then fri morning btfon etc wasnt even showing so this surely means I have not only lost the rest of that one day pass of 24hrs but also my money!how do I get on and how do I get my money back?Ias its a hotspot I purchased I did think of takin my laptop to a local bar or to an open area ie across the park but I surely shouldn't have to do this.all miobile signals are v poor in our homes here so don't know if that has some bearing on it.any help appreciated,thanks

[nextqueen]

Nb I am using my new blackberry which is v hit and miss with the signal if that has some bearing on it and where we r situated?

[ChuckFickens]

Openzone and fon hotspots will only show when you are in range of one, if you are out of range then you can't log on!

Simply logging onto the wireless network doesn't use your credit, you log onto the network then try to browse to any web page and it will take you to the logon page automatically where you have to enter your logon details, once you've done that you can browse the web normally. It's suggested you use another tab for browsing and leave the BT fon page open because then it's easier to log out when you've finished (though I'm sure it's meant to auto log you out after about 20min of inactivity if you forget)

[nextqueen]

Thanks for your info.yes I am aware you have to log in for btfon,as I said I can't do this as even though it only sometimes appears on the networks list,nothing happens when you click on it .in the past I've left it on all day and haven't been logged off,I think that's an option.so I would have lost my money surely for that one day pass I couldn't get back onto the next morning so how do I get my money back?!should I really have to move location when I need to use it at home?

[nextqueen]

So, how do I get a refund,do I phone bt?