Help digibox freezing

[netibiza]

My panasonic digibox has just frozen and on unplugging it and plugging in again it has asked for pin no.  I have put this in twice but it says wrong pin it is not. Am on my last chance - what will happen if it doesn't accept the pin yet again - will my box be unusable - what else can I do to reboot it.  Don't live in England so cannot call Sky  HELP

[kempie]

Please bear with me as this answer may not address your immediate dilemma (see point 6) but should prove useful.

1. Panasonic digiboxes are prone to overheating which may explain the original 'freezing' (what a nice oxymoron!). A CPU fan may be required.
2. When power-cycling the box (switching off & on again) wait about a minute before re-applying power.
3. If power-cycling fails (often because of point 1) leave power off overnight and place digibox in the cool.
4. For UK subscribers the default PIN (until changed) is the last 4 digits of the original Sky viewing card issued with the box.
5. Changing the PIN requires digibox being connected to a phoneline.
6. After 2 failed PIN entries you need to wait several hours (how many? - probably overnight) before it resets to 3 attempts.
7. If you have a persistent 'fault' where possible attach your digibox to someone else's sat. dish to see if it occurs. If it doesn't problem could be cable, LNB or dish.

Info from Satcure

[netibiza]

thank you kemp�e - will have to leave it to cool overnight - a nuisance as I'm staying in tonight - but very useful info

[netibiza]

its just come on again now after 3hrs thanx for all your help.

[kempie]

De nada.