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Adding new contacts

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whiskeryron | 19:13 Sat 17th Mar 2012 | Computers
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help!! I'm trying to add new contacts to outlook 2000 mail & having difficulty, I keep getting a message stating ''An error occurred while attempting to open the Windows address book. Unable to find the WAB DLL''

W Ron..
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Thanks for your answer Chris, unfortunately it doesn't help, when I try to follow the instructions as outlined ( typing wab etc.) I get a blank response. Microsoft answer is a recommended upgrade
& at $200 I don't think so. I am now of the opinion that Outlook 2000 is not compatible with W7.
The odd thing is that everything else in the prog ( Word etc.) works a treat. I'll stick with Thunderbird for my mails.
Thanks again.

W Ron.
One of the suggestions on my link was to reinstall Microsoft Office. Have you tried that?
Question Author
Chris, I have tried running the original disc to re-install & I click on 'Run Set Up EXE' & then nothing I wait & wait & nothing happens,which is why I suspect that W7 is not accepting old software.

W Ron.
W7 users are expected to download Windows Live Essentials, which includes Windows Live Mail. (Microsoft can't supply it directly with Windows 7, as to do so would contravene EU anti-competition regulations):
http://explore.live.c...-other-programs?T1=t3
(Despite the reference to XP, that's the correct link for W7. Click on 'View system requirements for confirmation).

Outlook is supported by W7 but only, it seems, from Outlook 2003 onwards:
http://www.msoutlook.info/question/303
However that link suggests that you might be able to get around your current problem by installing Outlook 200 in a specific mode. Quote: "Outlook 2000 cannot be installed in Internet Mail Only Mode (IMO Mode) and should always be installed in Corporate/Workgroup Mode (CW Mode) to prevent a wab.dll error".
(Don't ask me how to actually do it though; I haven't got a clue!)

Chris
Question Author
Thanks for your splendid efforts Chris, however even with all the info supplied I am still unable to use the Outlook 2000 site which is a great shame because it appears on the surface to be ok.
It opens al-right & all of my present & past emails are showing, however if I attempt to reply to one of them or try to add a new email address I get the dreaded notice ''Unable to Find The Wab DLL''. I did try to go into the links you supplied but one of the things that happened is on the Step by Step Walkthrough one of the points suggested is '' Choose HTTP As The Server Type'' & when I put that in it is immediately rejected as not being compatible ( swears & kicks the P/C)

W Ron.

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