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revisiting laptop issue

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dotty. | 16:53 Fri 15th Jun 2012 | Technology
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from here:
http://www.theanswerb.../Question1114266.html
managed to prise the rescue/boot disc out of my daughter's ex's cold dead hand with the aid of guile, cunning daring do and 4 cans of strongbow, BUT, how do i get the laptop to read the disc, it still won'y let me format it at all either.
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hi fender, thanks for that, i have managed to get it to load the rescue files from the cd but then it's saying there is no hard disc! i've checked and there is, but could it be broken?

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