Reactivating Facebook for a technophobe friend

[prosser243]

I'm currently trying to reactivate a friends Facebook page after he managed to deactivate it. He's completely PC illiterate, it seems, and this has been very testing. Essentially, he doesn't know his username, and he doesn't know the email address or mobile phone numbers associated with his page. I've been through the process of getting codes from three of his friends, but have reached a dead end due to the lack of a username. Is this the end of the road or can someone help? Cheers.

[sometimesit]

Go to their help centre

https://www.facebook..../?faq=212666185422169

I deactivated my account. How do I reactivate it?
If you deactivated your account, you can reactivate it at any time simply by logging in with your login email address and password.

If you do not remember your password, you can reset it here.
If you can't remember which email address you use to log in to Facebook, click here.
If you have other problems logging in to your account, please review the frequently asked questions listed in the Login and Password section of the Help Center.


Tip: If your account has been disabled for security reasons or due to a violation of Facebook’s Statement of Rights and Responsibilities, you may need to contact us to regain access to your account.
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[prosser243]

Thank you, but I've tried everything. Without knowing ANY details of his, I'm stumped it seems.

[sometimesit]

Surely there must be a 'name' to search for to get to his Facebook page?
Have you looked at the help center FAQ. How did he de-activate it? Or was it dis-abled by Facebook?

[prosser243]

He did it by accident (as I say, he's a technophobe/idiot!). There's no trace of the page now, so I can't log on and look at his page to get the username. I'm guessing that he's going to have to start again.

[sometimesit]

How many email addresses has he got?
All I would suggest is trying all the email addresses click the lost password and see what Facebook comes up with. If the email is not registered it should say so.
Otherwise I would contact Facebook

[boxtops]

I'd suggest he contacts FB himself and explains the position - they might not give the information to you as a third party.

[Mosaic]

Unless your friend has a specific learning disability, I'd suggest some tough love is needed.
As a responsible adult they need to take control of their basics - email address, usernames, passwords.
In my experience of working with adult learners the situation you describe is typical of someone who basically can't be bothered, and is very happy for other people to run round like blue rsed flies sorting out what they need to do.

[ojread2]

you dont need his 'user name' unless he has amnesia. You log in using your email address or mobile phone number
If you cant remember the pass word reset it

And contact FB? I suggest that these suggestions have never tried to contact FB and certainly never for a 'lost' a/c

[prosser243]

Thank you for all your answers. I've lost patience with it all so I've told him to start again. You can't legislate for idiocy :)