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Sorry Methyl, I have got in a tangle but I will try to explain. My laptop (Packade Bell Easynote MZ36-T-015UK) suddenly would not let me open I/E7. So after a few checks I decided to run my original XP Pro 2002 SP2 CD in the hope it would (after getting all windows updates) get back to normal again. But after installing the drivers ( as ChuckFickens kindly sent me) I still find that when requesting Windows Update, I get the message to the effect "can't open page - error 0x8024400A. My guess is that either the cd is damaged or has not loaded correctly ( I have tried it 3 or 4 times).I assume if I could get SP3 it might help. Any further help will be greatly appreciated. Again, my apologies for previous confusion. Tel