Donate SIGN UP

shutdown problems

Avatar Image
micko1962 | 15:36 Wed 15th Jun 2005 | Technology
6 Answers

When i try to shut my PC down, it goes through the routine, gets as far as the screen which says

"Windows is Shutting Down"

but then it just freezes, the only way to get out of this is to literally pull the plug out !!!

Any help would be appreciated.

Gravatar

Answers

1 to 6 of 6rss feed

Best Answer

No best answer has yet been selected by micko1962. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.

Have you recently installed a modem or some other hardware?

What is your operating system?

Question Author
It is a XP system, and only 2 yrs old, my son was using but he informs me the only thing he put on it was a 'CD WRITER'.

This happens me too. I phone pc world and pcservicecall and they cant help me. Whatever you do, always go thru the process of shutting down, then when it freezes, hold in the power button to switch it off fully.

Also searcg for spyware and anti-virus and also check for errors on ur hard drive. If u need any advice on these, repost.

Question Author
Cheers, but holding in the power button does not turn it off, i have run a 'virus check' and 'scandisk' but none of these help either. Beginning to think i might have to FORMAT and start again !!!  or is that not a good option ?
I once had a usb mouse that stopped windows closing or even restarting. So you could try just taking all usb devices out and seeing if it shuts down.

1 to 6 of 6rss feed

Do you know the answer?

shutdown problems

Answer Question >>