Help,please With Subtitles

[gardenmad]

Whenever I try to get subtitles up on some programmes, for the hard of hearing among us, I can only get the tops of the sentence, it seems to be too far down on the screen, can I do anything to get it higher?

[Sipowicz]

Check the "Aspect" setting on your menu, it sounds as if you've got it set on zoom.

[vascop]

Yes, loads of TV sets all around the country are set wrongly, especially in hotels and pubs. If the TV is a widescreen TV, then you need to set it to widescreen and not zoom etc. Also if you are using a Virgin Media or Sky box, you need to get the settings right on those as well.
If you don't get this right then you are losing a lot of the picture, which defeats the object of widescreen TV.
If people are stretched sideways so they look fat, and if on say BBC News 24 you can't see the titles at the bottom of the screen etc then you have not got you TV set correctly.

[Maydup]

In order to change the setting go to either:

Menu/Aspect/Picture/Format (which ever button you have on your remote)

Choose Change ratio and select 16:9

If that doesn't look right, choose widescreen.

The ones to avoid are the zooms as they cut off a fair chunk of the picture.

[gardenmad]

Thank you all very much: I shall get on to it straight away.

A Happy New Year (which they might be able to watch and understand!!)