Well, Well, Well! So pleased that your problem is fixed. I should have asked you earlier if you had more than one Firewall running, else we would have most likely solved the problem sooner!.
I reckon that your original printer setup was ok, but was being blocked by the Norton 360 firewall. Never mind, thats in the past!
BUT, and it's a Big BUT, you might have another future problem occur where your PC will lose the printer network connection once more. So we need to sort that out next.
Will start by attempting to explain the potential situation (apologies if it sounds a bit 'rambling' or you are already aware of such things ).
Remember the Network IP Address that your Printer is currently known as on the network i.e. 192.168.1.3 ? Well, it may surprise you to know that it may get changed automatically via your network Internet Router (which I presume you have running as supplied by your Internet service provider). It is known as DHCP management which your router is most likely running and it 'dishes' out IP addresses to network devices that are configured to request / obtain an address each time it powers on and connects to the network. Most of the time the Router DHCP management service will renew a device with the same IP address, but it is not guaranteed, so to circumvent this situation some more configuration is required!
There a number of methods available to sort this issue. One particular way to get round this problem, which may be the easiest (famous last words!), is to enable a way to address your networked printer by a Text based Name rather than the IP Address of 192.168.1.3. In doing this, in theory, the text based name wont change even if the 192.168.1.3 changes in the background.
So, with the explanation out of the way, next is to go about attempting to implement a name address for the printer.
First we attempt to determine what name the printer is currently configured as on the network as follows:
- Goto / Select 'Windows Start>All Programs>Accessories>Command Prompt'
This will open up a Window that looks like a 'black box' with some text in it and a flashing curser.
- Into the window, starting at the flashing curser, type the following text from the keyboard (also make sure that the printer is switched on):-
Ping -a 192.168.1.3 (make sure the -a is in lowercase text)
then press the Enter / Return key on the keyboard.
- This should return some information in the window something like:
Pinging HP5510 [192.168.1.3] with 32 bytes of data:
Reply from 192.168.1.3: bytes=32 time