Windows Not Responding

[Suzie228]

I am having problems with my laptop running Windows 7 since renewing Norton 360 and installing Norton Utilities. I have uninstalled Norton Utilities and reinstalled Norton 360 but problem still persists. Everything Ok when rebooted for a few minutes but then no response from anything. Help.

[Old_Geezer]

Try restoring the system from an earlier date, before the installation. (Type restore in that Start box.)

[Old_Geezer]

You may need to boot into safe mode if it doesn't give you enough time to restore.

[pinkyboyid]

Startup in safe mode and then uninstall norton followed by a restart to see if problem 'goes away'

To access Safe Mode, power on the laptopand keep pressing the F8 key repeatedly until you see a menu where you can select Safe Mode.

[smurfchops]

I had a similar problem a few days ago and went into Control Panel from Start menu, then typed System Restore into the search box in the right hand corner. Do a system restore, from a date when your laptop was working correctly. That helped me, good luck with yours.