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Galaxy Note Wont Switch On Past Logo Screen

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bobo101 | 20:41 Sun 28th Apr 2013 | Technology
9 Answers
Hi

Does anyone know if my galaxy note is recoverable. Just recently it won't switch on past the logo screen.

Does this mean its a software issue?

Can the problem be fixed and if so how?

(it has never been dropped or had water damage or anything like that)

thanks
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Avatar Image RATTER15
Have you tried taking the battery out and trying again?
20:55 Sun 28th Apr 2013
Avatar Image RATTER15
Yes, I would say a software issue.
20:55 Sun 28th Apr 2013
Avatar Image bobo101
Question Author
Yes I've tried taking battery out but nothing happens.

If its a software issue can it be fixed?
20:58 Sun 28th Apr 2013
Avatar Image RATTER15
Yes but you may need to send it away, is it still under guarantee?
21:00 Sun 28th Apr 2013
Avatar Image RATTER15
does it never start properly, can you not use it at all?
21:01 Sun 28th Apr 2013
Avatar Image ChillDoubt
Switch off, then switch on again whilst holding down F12 button.
Follow the on-screen instructions from there, might help.
21:04 Sun 28th Apr 2013
Avatar Image RATTER15
F12 on a Galaxy Note?
21:07 Sun 28th Apr 2013
Avatar Image Buenchico
Holding the power key down for 15 seconds (to perform a 'soft reset') is worth a try.
21:09 Sun 28th Apr 2013
Avatar Image ChillDoubt
Ignore my post, getting confused with a noteBOOK!
21:10 Sun 28th Apr 2013

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