Pc Prob

[millerxxx]

my pals toshiba lappy is playing up
using w7 chrome
when he starts boot up
start windows normally
it does not go any further
he tried safe mode
no luck
help please

[millerxxx]

what i should have said is
when he boots up the laptop
all he is getting on screen is
start windows normally
clicks enter
st ill getting the same message
ried safe mode no luck thank u

[WyeDyed]

Does it boot into safe mode or does it just "hang"?

If you're on the screen I think you are there should be an option to "start with last good configuration", may not work but worth a try.

[Hymie]

If all else fails, you could try a boot/repair disc that are available from ebay sellers at less than £5.

To use the boot/repair disc, you first have to configure the laptop bios to boot from the CD/DVD drive. The discs contain a number of useful utility programs – but be warned, a number of the programs can wipe the hard drive.

I have used one to good effect when a PC fails to initiate correctly; and you won’t buy a PC repair person’s time for less than £5.

[millerxxx]

wye
it just hangs there
n

[WyeDyed]

When to get on the screen to go into safe mode, there should be more options.
What model of Toshiba is it?

[millerxxx]

satelite m70
model psm 70e -02p021en
thank you

[millerxxx]

i forgot to say
when i go into safe mode
i do not get any options
only a very quick flash of a blue page
thanks

[WyeDyed]

Mmm. Blue screens (however brief) are never good. Is far as I can find out, all the references to that model are for Windows XP.
More bad news, there is no recovery partition on the hard drive.

Before you go into safe mode, are there any options, or does it just head straight there?

[millerxxx]

thanks for info
no options before safe mode
do you think the lappy is finished

[WyeDyed]

Is it like this one?
http://skinflint.co.uk/toshiba-satellite-m70-354-psm70e-02e00kgr-a206688.html
You could be looking at a re-install, is there anything on there that you wouldn't want to loose?

[millerxxx]

its like the one u printed
nothing important on it
thank youy again

[WyeDyed]

I don't know how "computer confident" you are but you could download this handy disk. Boot from the cd that it makes (it even has burning software in the file). Choose the "Mini XP" option.
If it does boot into Mini XP then you can be fairly sure that the hardware is ok; and there is a program called Victoria which will test the hard drive.
If all that checks out then reinstall Windows (check which version that you have the licence for) and it will last for a while longer yet.
Good luck

[WyeDyed]

...And the link (DOH!)
http://www.hirensbootcd.org/download/

[millerxxx]

thanks once again
not 2 good with tech
but i will have a go at it
i will let you know what happens
thanks again for all the info

[millerxxx]

hello

i downloaded the link
thats asfar as i got with it
i saw something about bios
thanks again

[RATTER15]

and...

[SlackAlice]

have you created the ISO disk yet?

[millerxxx]

downloaded the link
cannot find it to create the disc
help again
thanks

[WyeDyed]

First, unpack the .zip archive. In there there is a file called BurnCDCC.exe, double click it an it runs the cd burning software.
Off to work now but will check in this evening.
The reason that I'm getting you to do this is to make sure that the lappy is worth saving. You could just re-install it anyway but if you have a flakey hard drive or a dicky motherboard you'll be wasting your time.