Skype Click To Call Plug In Unresponsive-Computer Slow

[beezaneez]

im using an acer inspire 3 year old, browser is google chrome. i am recently having problems with the system, its getting very slow to turn pages etc, allways getting a sign showing plug in for skype click to call has crashed and also java sript doesnt let me upload pics from my files.

something has happened and i do not know what. i have tried to restore but it is only going back so far, how can i get computer to restore further back than the last restore point ?

thnaks

[WyeDyed]

I'm guessing that your using Windows 7. There is a check box on the system restore screen to "select more restore points".
I would also suggest running Malwarebytes:
http://www.filehippo.com/download_malwarebytes_anti_malware/

[Alston]

I go along with WyeDyed and feel that you should give a run-through with Malwarebytes. However, I am never very keen on downloading from 'secondary sites' and, purely my personal preference, I would download Malwarebytes directly from :-

http://www.malwarebytes.org/products/malwarebytes_free/

Al.

[Alston]

Incidentally, I have read in the past that 'Skype click to call' is a problematic 'Add-on' and is thought to interfere with Java.

I honestly do not have a clue because Skype is not something which I use.
However, there is room for thought that you might be better-off without the 'Add-on'.

Al.

[beezaneez]

al...i think you are right because java script plug in keeps crashing too, my system is just not the same anymore, i cannot get rid of skype click to call, i uninstalled skype but problems are still existing. i cannot restore my system back to when i want say 1 year ago ( how can i do this on windows vista ? ) my avg free verion is not working, its not running a scan and i cannot uninstall it to re install ....help

[Alston]

beez...You appear to have a combination of problems. Have you been able to download the free edition of Malwarebytes and, if so, what results have you had from running it through your computer.?

I don't know which way you have tried to get-shot of 'Skype Click to call' which, as a last resort, could involve having to download a removal tool. However, first effort should be clicking open 'Control Panel' and then 'Programmes & Features' to find the programme for removal; and, if that doesn't work, then search-out a removal tool.

Personally I would do the same with AVG and replace with the free MSE (Microsoft Security Essentials)

I'll wait to hear further from you.

Al.

[beezaneez]

thanks al. i have went into programmes and features, ive tried to uninstall avg...java script but all i am getting is an error sign. i have uninstalled skype 2 days ago, problem still persists...grrrrrr.

[beezaneez]

i installed the microsoft programme you told me about but all i got was a scan and then an option to pay for pc repair, i want a free service i dont want to pay for a service, my avg was working but now its not, cant even install or uninstall avg anymore...

thanks anyway al

[SlackAlice]

'Skype Click To Call' is a plug in for web browsers, go to Chromes options/extensions and disable it.

Run a scan with Malwarebytes free to make sure you have no nasties causing problems.

Microsoft Security Essentials is free and it will not ask for any money to repair your pc. Where did you get yours from? This is the best place :-

http://windows.microsoft.com/en-gb/windows/security-essentials-download

make sure you select the correct version.

[Alston]

If you are now getting an offer to pay for PC repairs then I feel sure you have a nasty in your comp.

It is vital that you run Malwarebytes and report what transpires. I feel that then one of us may be able to advise you further

Al.

[beezaneez]

ok guys, thanks , i will do as you directed and report back tomorrow what happens..thankyou again

[Alston]

I thought that you were coming back to this thread...Not posting another:-

http://www.theanswerbank.co.uk/Technology/Question1267307.html

Al.