Shockwave Flash

[Jeza]

Every so often I get a message on screen saying 'Unresponsive plugin' I usually have to close the window and start again. It often takes ages to close the window. I think I have the up to date version of flash as I updated last week. So any boffins out there to help. Could it be my computer or Broadband or something else?

[tamborine]

which OS are you on

[Alston]

Also what Browser do you use and do you have a lot of Add-Ons.?

Al.

[TTG]

Use flash uninstaller tool and reinstall. I do find that disabling my browsers flash plugin still enables me to perform most internet browsing without any problems. Also more secure and faster.

[Jeza]

Tambo OS? I don't understand

Browser Firefox. ISP Sky. Add ons spell checker.

My main problem is Mamya's music thread when clicking on it.

[Alston]

OS means operating system (Windows XP; Vista: W7: or whatever)

Yes , you need Flash to be working properly so as to play Mamya's music threads. Consequently, it's the area of Flash that appears to need attention.

Forget for the moment any downloading and running of uninstall tool. However, click open Control Panel > Programmes and features > Adobe Flash Player Plugin > Disable....... Then download from the following site :-

http://get.adobe.com/flashplayer/

Make sure that you untick the McAfee box before clicking to download the Flash Player. After downloading it will be necessary to run the file which you should find in your 'Downloads' folder.

Hopefully that should put matters right.

Al.

[Alston]

^^^ I should have said Uninstall from Programmes and features.

Sorry...Al

[Jeza]

Al. I@ve done everything you said. on install it gets to 50% and an error message occurs saying general installation error. I've tried it twice now.

[tamborine]

open your firewall @ control panel, then try the download

[Jeza]

Tambo I don't know how to turn it off. It just says it's turned on.

[Alston]

Jeza......Please answer the questions from methyl. It will certainly help methyl to reply further and also aid my additional thoughts on your problem.

Upon hearing again from you, I may be able go through a few things for you to try; including temporarily turning off your Firewall,along with your Anti Virus protection programme.

Hopefully you only have one AV programme, because more than one can cause all sorts of conflicts.

Al.

[tamborine]

left click mouse on Firewall to disable it.

[Jeza]

Lost internet access due to advice taken. It took several hours to get back on. I think I will just leave Mamya's thread alone.

[Alston]

Jeza...What advice did you take which resulted in your loosing Internet Connection.? I honestly don't think there is anything suggested in this thread which could have caused a breakdown in your Internet service. If you feel there was then please say exactly what happened and the steps which you took to get back on line.

Al.

[Jeza]

I disabled flash, tried to reinstall got to 50% then not able. Went to make a drink when I came back computer shut down, When iIrebooted I could not get back on the internet.

[WyeDyed]

Hi Jeza
Could you tell me the make and model number of your computer?
This can tell us a lot about the equipment that you are using so we can be of more help to you.

[Jeza]

I tried FF, Chrome and IE. Had to do a system restore and even that took 3 attempts.

[Jeza]

Whye, all I can tell you is XP. ISP sky. computer I've looked , no clue.

[WyeDyed]

Thanks. That has helped a bit.
Are you saying that you get the same (or similar) error message in all the browsers?

[Jeza]

No wye I always use firefox but when I couldn't get on I tried the other two and couldn't get on with them either. I have just posted another thread about safely binning this computer and what I need to do about my privacy before I do. I realise this may seem extreme to you techies but I'm just a older person with not a lot of computers.