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jakep | 14:21 Wed 18th Sep 2013 | Technology
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We are thinking of taking the phone and unlimited broadband package.
Does anyone have any experience or history with Plusnet.
I have to pop out, back later.
Thank you
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You'll probably get some ' they're rubbish' and 'I've never had any problem' type answers. This is purported to be independent
http://www.cable.co.uk/guides/is-plusnet-broadband-any-good/
Also independent:
http://www.broadbandchoices.co.uk/reviews/plusnet-broadband

Plusnet features (as the winner or as a runner-up) in almost every category here:
http://www.broadbandchoices.co.uk/awards/customer-satisfaction-awards-2012

It's worth remembering that Plusnet is simply a trading name for BT's budget service, so they'll inevitably be as good, or as bad, as BT for many things.
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Thank you both. I read all links with interest. We will probably go for it.
They are part of the BT family, but seem to be run quite separately eg their customer service line puts you through to Yorkshire, not Mumbai!
And Plusnet is a Which? Recommended Provider for Phone and Broadband... and BT is most definitely not!
Stop press.....the latest Which? report (October 2013) has again voted Plusnet as Best Provider for phone and broadband package.

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