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Internal Authentication Error

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MargeB | 21:49 Sat 30th Jul 2005 | Technology
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Any ideas what causes this message? It's driving me nuts. I can connect to broadband on one PC, but my new upgraded machine gives that error message (even though USB modem lights up fine.

Is it a networking prob, or a hardware setup prob?

Thanks a lot.

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Avatar Image BillyNoMates

Sounds like a software configuration issuue.

Which modem / ISP are you using ?

22:00 Sat 30th Jul 2005
Avatar Image MargeB
Question Author

Hi Billy,

Homecall Broadband on a Thomson Speedtouch 330. May well be software/IP setup, its a newboard and new load.

Cheers

22:20 Sat 30th Jul 2005
Avatar Image BillyNoMates

Not trying to teach Granny to suck eggs but presumably Homecall sent a CD which you've loaded ?


DSL or line light ON ? When you say it's a new load - a new load of Windows (if so which version / Service Pack) and a new board ?

22:47 Sat 30th Jul 2005
Avatar Image BillyNoMates
Is there any error code associated with the message ? I'm digging deep into my memory here but username/password being incorrect are possibilities.
22:53 Sat 30th Jul 2005
Avatar Image MargeB
Question Author

Hi Billy, thanks very much, it was indeed a software fault. It turns out that WinME is unique in requiring these DialUpAdapter problems to be fixed by using the Internet Setup Wizard.

Cheers,Paul

12:21 Sun 31st Jul 2005

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