I Made A Small Donation To Mozilla And Now This In An E-Mail...

sandyRoe | 15:33 Wed 01st Jan 2014 | ChatterBank

3 Answers

What's going on here?

We are in the testing phase of a new, stronger fraud filter for our donation processing — to protect Mozilla as well as supporters like you. As with any new system, we conduct extensive testing, and during testing the filter was left at an extremely high threshold. This setting is so strict, it denied about 70% of all donations made over a 36-hour period beginning on December 26th.

We caught the error quickly and fixed the problem, but your gift was one of 1,796 denied transactions — that’s about 1.5% of all transactions during the campaign. From your end, everything looked good — you wouldn’t have seen any error messages, and our system even accidentally sent you a receipt. To be clear, we didn't detect anything wrong or suspicious about your donation, this was our error.

Please take a moment right now to complete your gift:

https://sendto.mozilla.org/2013-Year-End-Support-Special-Gift

Remember 2013?

I'm At A Bit Of A Loose End

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boxtops

If in doubt, sandy, go into your Mozilla account from your browser - NOT using that link in the email - and check the status of your account.

This looks as if it could be a plausible phishing attempt.....

sandyRoe

Question Author

I'll wait for a few days to see if the original donation has been deducted from my credit card.