Moto G Won't Turn On Or Charge.

[LukeFranks]

Hi,
I bought a Moto G 5 days ago. It has worked like a dream up to this point. So, I left it on charge last night, but then in the morn I found it turned off, so naturally I tried to turn it on.... No Response. So I naturally put it back on charge, the little LED light flashed. I came back 10 mins later and tried to turn it on again....once again no response. I looked at troubleshooting pages and they said leave it so I did.....I came back from school and tried to turn it on....No response. So I put it on charge....No response. So this is my problem. I just want to know what I can do before I send it back and retrieve my well earned money.

Thanks again,
Luke

[pinkyboyid]

Try using the factory reset key combination which, if it manages to work for you should bring up an options menu.

Try, Press and hold the volume down button for three seconds, then also press the power button and then release both.

If it works, a boot selection menu will appear. Use your volume down key to navigate a desired option and use the volume up key to select it.

[Buenchico]

Other than pressing the Power key and holding it down, there doesn't seem much that you can do except to phone [phone] and ask Motorola's UK Support team for their help (although removing the battery and then replacing it might just be worth a try).

[LukeFranks]

Neither of your suggestions have worked.
,Luke