Back-Up Iphone

[Jennykenny]

My iPhone keeps coming up with this message:- " ICloud Backup. This iPhone hasn't been backed up in nine weeks. Backups happen when iPhone is plugged in, locked and connected to Wi-Fi."
I keep thinking that I have done all this but obviously I am getting something wrong as the message keeps coming back.
Any thoughts.
Thanks

[rockyracoon]

I have this trouble as well even though I've allowed automatic back up. Is it a 4S?

[Jennykenny]

Yes, sorry, should have included that info.

[Sycamore3House]

I used to get this message on my ipad2. But since upgrading to to IOS 7 it has stopped happening. There has also been another update since so now I am on IOS 7.0.4 and I no longer get the message.

[Jennykenny]

Just checked - am also on IOS 7.0.4.
Not sure where to go from here other than making a trip to an Apple store.
Ps bought this iPhone about 18 months ago. Are Apple 'obliged' to help after six months/ a year???

[Sycamore3House]

I have had my ipad for over 2 years & the apple store are always helpful in my experience. I did not take out any extra care but if I have a problem that does not come up when I google it I go straight to the apple store & ask. It is usually something really simple to them but not me. Give them a try.

[Jennykenny]

Thanks, will try that.