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has | 18:25 Wed 19th Feb 2014 | How it Works
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I had a 'virus' that locked my laptop but got it removed. However, I now can't view any of my photos. It states;
"Photo Gallery can't open this picture or video. This file format is not supported or you don't have the latest updates to Photo Gallery."

How can I view my photos once again? Are they lost/deleted?
I really hope not!!
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It could either be a problem with your image files (which could be difficult to solve) or simply a problem with the Photo Gallery program. Since it's total rubbish anyway, the first thing to do would be to install a far, far better program and see if you can open your images with it:
http://www.irfanview.com/
(When installing it simply accept the default settings regarding the type of files it opens. Then double-clicking on an image file should open it in the program automatically [or open Irfanview first and go via File > Open]. To advance through images in a folder, press the space bar or the Page Down key)
To advise closing the door after the horse has bolted, always back up what you'd be sad to lose.

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