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Laptop Keeps Sing Cnnectivity .......

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Gizmonster | 20:08 Sun 30th Mar 2014 | Technology
10 Answers
Laptop (quite new) recently started losing connectivity to my wireless router.
When I switch laptop on, everything is fine at first, then after a while an icon (poss a yellow exclamation mark??) appears next to the "internet access symbol" (located in the bottom right hand corner of the screen) telling me that I have no internet access. When I try and open a web page, I get the message, "this page cannot be displayed" .... there's the option of "Fix problem", so I click this and it opens up "Windows Network Diagnostics". It fixes the problem and comes back with the following:

"Resetting wireless network adapter"

"Problems found:
the connection between your access point, router or cable modem and the internet is broken - detected"

"Problem with wireless adapter or access point - fixed".

It's doing this a few times, over the period that it's switched on and it's getting annoying now - anyone know why it's doing this and more importantly, how to fix it please ??
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Question Author
I really should check, before I press submit:
the title should read:

"laptop keeps losing connectivity"
Tried switching router On/Off?
Can you check the Routers settings, hopefully an admin password is labelled on the router.
Question Author
We have another laptop that connects to the same router - no problem with that one. Plus, my phone connects to the router when it's in range. The first time it happened, I tried connecting to the internet using my phone. It worked fine, so I think (??) it's safe to say that the problem is on my laptop and not with the router.
Have you tried to go to your laptops website support and see if they have updated drivers you can d/load?
I think the first thing I'd try is a replacement cable / adapter.
Question Author
OG - I'm connecting to the router wirelessly :)
But the other side of the router isn't.
Yeah ok the mobile connected, but maybe it got lucky.

Hope you fix it.
Question Author
We have another laptop that connects to the same router with no problems, so I'm almost certain the problem is with my laptop .... I shall have a look at that link when I get time Buenchico .... many thanks to all of ya :)

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