Epson Dx 500 All In One Printer

[tezmand]

wont print anything i type out on laptop but if i scan something it will print it from the scanned picture have replaced all ink any idea what problem is ?

[Buenchico]

Further information please:
What happens when you try to print from your laptop? Do you get an error message or does the printer simply 'print' a blank page?

[tezmand]

it prints blank page

[Buenchico]

You probably need to reinstall the printer driver from the CD that came with the printer. (Normally I'd also offer you a download link, in case you've lost the CD but Epson's website denies that they've ever made a DX-500 model!).

[tezmand]

already tried that buenchico and sorry i missed an 0 its an dx 5000

[Buenchico]

Have you tried printing from a different program? i.e. if you're trying to print from your web browser try printing something from Microsoft Word (or similar) instead. That way you'll be able to discover whether or not the fault lies with the program that you're printing from, rather than with the printer's own software.

Also check that you've not fallen into the common trap where one program is operating inside another (and you've clicked on the wrong print button). For example you might be viewing a PDF document within your web browser (using a plug-in that lets the PDF viewer work inside the browser). If you then click on the browser's 'Print' button (or press Ctrl-P) you'll get a blank page; you need to click on the 'Print' option within the PDF display itself.

[tezmand]

yes i tried to print a letter i wrote on word and also my ryanair boarding passes from the ryanair website , hubby also tried to print from his apple mac and it wont, just sounds like its printing but out comes a blank page

[Buenchico]

Sorry, you've lost me and, with it being a bank holiday weekend, you'll have to wait until Tuesday to ask Epson - but that's probably the way forward:
http://www.epson.co.uk/gb/en/viewcon/corporatesite/cms/index/6

[tezmand]

thanks for that probably be cheaper to buy new printer than have it repaired if thats whats need

[SeaJayPea]

Have you tried to print a test page from the printer's maintenance page?

[Old_Geezer]

So it won't work from two different computer sources. Sort of suggests a printer issue rather than a driver one to me. It is weird it'll print scans, which I take is picture data, but not text/data from a word processor. Might be a firmware issue in the printer. Sounds like a sling or pay for workshop repair job to me. Possibly worth getting it looked over before you decide.