Trayapp.msi

[rivel]

I gave up and bought a new printer. I thought I had removed the software for the old one (HP C2580) so when I disposed of it I got rid of the CD too.
Now every time I switch on the PC the TrayApp.msi error appears and I can't get rid of it.
I've looked at various forums and they all seem to need the CD/software to solve the problem. Is there an way I could get rid of the error without one as I don't have it any more?

[Tuvok]

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/How-do-I-get-rid-of-a-recurring-quot-Tray-App-quot-message/td-p/2199793

[HansUrbancka]

As I see it, your problem is that the drivers for your Old Printer are still in your PC and are conflicting with your New Printer. I think you need to remove all traces of your Old Printer from your Computer.

Click open your Control Panel and search for Programmes/Features/ Uninstall a programme. Search the list for the Drivers of your HP C2580 and duly remove.

Hans.

[rivel]

Thanks both.
Sorry about the delay in replying.
Your help is appreciated.
I've tried the first option but still have the problem.
I'll try the other option now.
Fingers crossed.

[rivel]

By the way I slipped up with the model number.
It should read
HP C5280