Sims 4 Pc Game

[lufc66]

I bought this game last week for my Son. Followed installation as instructed but when he goes to play the game, the following message appears.

Unable to start:

Cant run the Sims 4 videocard in this system. Please check that the video card meets the minimum specifications nd that the latest video drivers are installed.

Help!!

[AlwaysConfused]

Have a look through this, it might help.
http://forums.thesims.com/en_US/discussion/770329/help-minimum-requirements-for-game-demo-set-too-high-video-card-error

[Old_Geezer]

I have no experience of this game, but I would suspect that all games show a minimum standard required from your PC video system in order to run the game/programme. Is it that your PC has an under-powered video card/system as far as the game is concerned ? in which case it may be a possible Xmas gift upgrade that's required for the PC.

Check what it says on the box against what you have in your PC.

[Buenchico]

The obvious question has to "Which video card have you got in the computer?". If it's from Nvidia it needs to be a GeForce 6600 (or better). If it's from ATI it needs to be their Radeon X1300 (or better). If it's from Intel you need their GMA X4500 (or better).