i also use tiscali they are ver reliable, i have heard wannadoo have a good package available, i would look at changing your ISP starting from scratch i would imagine your problem is just down to ISP timing out to server, i dont know anyone who uses tesco so i would change to a better known package tiscali home page very easy to navigate for emails and what not you can also link to outlook for you emails very simply, as for now if you are desperate to get online maybe a pay as you go for the month (obvioulsy be carfull time you spend online) and of course you will need a dial up modem. either that or just put up with tesco till your month notice is up! feel free to post again if you need help well keep checking post!