Ipad/sky+Hd

[poppyjr]

My i pad will not connect to my Sky+ HD box, it was connected but since I changed my internet provider to Sky I cannot connect, can anyone help please. I want to be able to use this whilst on holiday.

[Buenchico]

Your iPad doesn't connect to your Sky+ Box; it connects to your Sky router. You need to tell your iPad to make that connection:

Tap Settings > Wi-Fi
If Wi-Fi is ON your iPad will search for your router's network
Tap its name.
Enter your Wi-Fi password
Tap join.

[VHG]

>>>it connects to your Sky router.

Or any router, does not have to be Sky.

[sherrardk]

Doesn't it connect to your Sky account?

[Buenchico]

>>>Or any router, does not have to be Sky

Agreed but, since the questions says "since I changed my internet provider to Sky" it seems reasonable to assume that it's a Sky router in this case.

[poppyjr]

It is connected to my router but I am trying t get it to recognise my Sky + so that I can use my planner whilst I am away from TV.

[sherrardk]

Do you need to re-enter your Sky ID and password on your iPad?

[VHG]

I assume this will be using Sky Go.

Note if you are on holiday it wont be connecting to your own router but the wi fi in the hotel or wherever you are staying. When you get there you need to ask for the wi fi logon details.

Also note Sky Go will not work if you are abroad (according to the Sky Go website).

If you want to watch programs on your tablet while abroad you will need to download them to the tablet before you go on holiday.

For that you need Sky Go Extra which costs £5 (but it is free if you have Sky Multiroom which I found out by accident a few weeks ago).

[Buenchico]

See if anything here helps:
http://help.sky.com/articles/fix-problems-with-remote-record

If not, try deleting the app and then reinstalling it:
http://help.sky.com/articles/sky-app-on-apple-devices