Technology1 min ago
Unable To Print Microsoft Word Document
I can no longer print a Word document from my Windows 8.1 laptop on my HP Envy 5640 printer. On the laptop the printer shows as the default and has a status of ready. When I select Devices, Printers it says Print - Start - YOU CAN ONLY PRINT FROM APPS. I have printed from Word a few weeks ago.
I have a Lenova Yoga tablet and last week I loaded the HPeprint App and managed to print a gmail from it and have just tried that and it works but I do not understand why Word doc will not print from the laptop. Would appreciate help please.
I have a Lenova Yoga tablet and last week I loaded the HPeprint App and managed to print a gmail from it and have just tried that and it works but I do not understand why Word doc will not print from the laptop. Would appreciate help please.
Answers
Best Answer
No best answer has yet been selected by MOLITTLE. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Within Word I checked and it did show the HP5640 printer. Online dating back to 2014 lots of people reported the same error.
It said to select Network from File Explorer and see if a message is displayed at the top in a yellow box. My yellow box message said the computer is not connected to a Network - click to connect. I selected Open network and sharing center and the troubleshoot said there was a problem with the Network Adapter. I selected by router and entered the password and it worked.Thank you for you advise.
It said to select Network from File Explorer and see if a message is displayed at the top in a yellow box. My yellow box message said the computer is not connected to a Network - click to connect. I selected Open network and sharing center and the troubleshoot said there was a problem with the Network Adapter. I selected by router and entered the password and it worked.Thank you for you advise.
Related Questions
Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.