Iphone Not Synching To Anything!

[auntie-bertie]

Have recently been on holiday. There is a gap in my photos in my iclouds/myphotostream between Aug 22 and Aug 30.

When I plug my iPhone into my laptop - the iPhone 5 does not show up as an option any more under This PC so I cannot manually drag the photos off.

When I plug my iPhone into my laptop and open Dropbox the photos used to appear so I could drag them off that way - but that isn't happening now either!

Have recently upgraded to Windows 10.

TIA

[pinkyboyid]

There are some instructions available at the following link that are worth a try in attempting to sort out potential Apple device driver issues:

Requires initially accessing the Win 10 Control Panel via: 'Right-click Windows Start button'>'Control Panel'

http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows

Hope it works for you!

[auntie-bertie]

Thanks for that - when I plug it in iTunes opens up and starts synching so it seems to recognise that it is there...just nada under My PC ....