Crosswords8 mins ago
What's Wrong With My Kindle Paperwhite?
4 Answers
When I turn it on and tap to open the book(s) I'm currently reading,it is very slow and eventually I get a message that reads
//application error
The selected application could not be started. Please try again//
...which does not work. Restating the kindle helps...until I want to open another book and I get error messages again. This started about a week ago.
//application error
The selected application could not be started. Please try again//
...which does not work. Restating the kindle helps...until I want to open another book and I get error messages again. This started about a week ago.
Answers
Best Answer
No best answer has yet been selected by pastafreak. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Reading the posts from Lucy Winson-pearce, at the start and end of this thread, suggests that you'll need to do a factory reset:
http:// www.ama zon.co. uk/foru m/kindl e?_enco ding=UT F8& cdForum =Fx3IRF CNF3E5K 2W& cdThrea d=TxINZ UQSWEUG 0J
http:// www.ama zon.co. uk/gp/h elp/cus tomer/d isplay. html?no deId=20 1176250
http://
http://
I don't own a Kindle but, as I read it, any books you've got stored in the Cloud can be downloaded from it after the reset. Anything else needs to be copied to your computer first. (Quote from my second link: "If you have any content that is not saved to your content library in the Cloud, be sure to transfer that content from your device to your computer via USB").
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