News1 min ago
Windows 10
13 Answers
I downloaded windows 10 a week ago all was well. Tonight I went to shut down by clicking on the windows on bottom left but no response. I left it to run down the battery. On booting up again a message has came up.........critical error (start menu and cortana aren't working. We'll try and fix this next time you sign in) I have tried a few times and still get same message HELP
Answers
After you logon successfully , to return to your previous windows version 7, continue:- - Click the 'Windows Start' icon - Select 'Settings' - Select 'Update & Security' - Select 'Recovery' - Click 'Go Back to Windows 7'>'Get started' option Then follow the on-screen instructions to restore your previous Windows 7 system.
17:44 Mon 12th Oct 2015
Do you still have the problem?
If so, are you able to startup and see the usual Windows 10 logon screen?
If you can start to the logon screen, in the bottom right-hand corner you will see a 'wheel' type icon which if you click it will display 3 options, one of which is 'restart'.
If you hold down the keyboard 'Shift' key and click 'restart', then keep holding down the pressed 'shift' key, Windows will reboot into a 'Choose Option' screen. One of those options displayed is 'Troubleshoot'.
Click 'Troubleshoot' and you can then try either 'System Restore' option to revert back to a previous Windows 10 restore point, or the other to try is attempt 'Start-Up' repair.
A third option is to select 'Reset this PC' from the 'Troubleshoot' Screen. With that option it should give you the opportunity to return to your previous Windows Version, as long as it is not 30 days passed since you upgraded to Win 10.
If so, are you able to startup and see the usual Windows 10 logon screen?
If you can start to the logon screen, in the bottom right-hand corner you will see a 'wheel' type icon which if you click it will display 3 options, one of which is 'restart'.
If you hold down the keyboard 'Shift' key and click 'restart', then keep holding down the pressed 'shift' key, Windows will reboot into a 'Choose Option' screen. One of those options displayed is 'Troubleshoot'.
Click 'Troubleshoot' and you can then try either 'System Restore' option to revert back to a previous Windows 10 restore point, or the other to try is attempt 'Start-Up' repair.
A third option is to select 'Reset this PC' from the 'Troubleshoot' Screen. With that option it should give you the opportunity to return to your previous Windows Version, as long as it is not 30 days passed since you upgraded to Win 10.
Thank you pinky. Every time I tried it I powered off by holding down power button. When I switched on again this critical error message was there. But yes the windows logo was there. I tried ctrl alt delete this brought up an options list but no restart. But it also showed a power button far right at the bottom so I shut down from there. I then started it up again and it is on yes. But think I would like to know where you can go back to old windows. But thanks all for help so glad it is on again. Pinky could you point me to where you get back to windows 7 please.
After you logon successfully, to return to your previous windows version 7, continue:-
- Click the 'Windows Start' icon
- Select 'Settings'
- Select 'Update & Security'
- Select 'Recovery'
- Click 'Go Back to Windows 7'>'Get started' option
Then follow the on-screen instructions to restore your previous Windows 7 system.
- Click the 'Windows Start' icon
- Select 'Settings'
- Select 'Update & Security'
- Select 'Recovery'
- Click 'Go Back to Windows 7'>'Get started' option
Then follow the on-screen instructions to restore your previous Windows 7 system.
You say you found h Power button far right at the bottom and shut down from there. When you found the Power button at the bottom right it should offer Sleep/Shut down/Restart. That is when you click 'Restart' and the 'puter will, or should close down and restart the whole system, thereby bringing you back to where you want to be. It takes a while to go through the process but it came right for me.