Computer Fix Up Help

[alan23]

Further to my question yesterday sky say i most likeley have a virus my intetnet is slow and you tube wont play videos. There is a browser called chromium which has a search engine which i accidently installed, how do i uninstall that and also find out and clear up my laptop.sky tried to get me to install avg but it wouldnt. Help please

[Mosaic]

Haven't seen your earlier thread Alan, but how long have you had the laptop, and do you have valuable files on it?
I ask this because the easiest way for you to get the lappie back is to do what's called a 'system restore' - I found that was the only way I could get rid of Chromium.
However system restore will mean you lose any files stored on the laptop. You should find the option somewhere under the system settings menu.

[alan23]

Bought it jan 2013 only started using it recently. No important files mosaic

[pinkyboyid]

As Mosaic suggested, you could try restoring your system to an earlier system state before the problem started. For instructions on how to perform a restore point, see:-

http://www.dummies.com/how-to/content/restore-from-a-restore-point-in-windows-8.html

Note that the restore method shown above will only restore system files system files and leave your document files etc intact.

[Noe-schitt]

If you post the make and model of your laptop with the operating system someone may be able to guid you through the system restore

[bhg481]

If you click the 3-bar symbol at the top-right of the Chrome screen you will get into the "settings" menu.
Down there you will find instructions to set which search engine you wish to use - google,co.uk.

[Mosaic]

If you've no important stuff I'd recommend going straight for system restore.

[alan23]

Im currently(hopefully) installing avg should i wait for that before system restore and will that rid the virus and speed things up

[Tuvok]

Download the free version if Malwarebytes.

If you can't get it to run the start the computer in safemode and try that.

Let it clear anything it finds. I would then suggest turning off system restore before you restart - some nasties reinstall themselves from system restore.

After you restart, scan again. Only when clear after a restart do you then turn back on system restore.

Then run a virus scan.

[alan23]

Tuvok sky said avg and malwarebytes were the same similar also if i do a system restore will it bring back annoying adverts from packard bell saying i need this that and the other

[HansUrbancka]

I always think of System Restore as the last thing to do if all else fails, because it can sometimes require a lot of Up-dates to be installed to put everything back in order and sometimes confuses the Operating System.

Personally, I would click open the Computer Panel and then click Programmes and Features; from the list of installed programmes, find Chromium and uninstall it.

By all means then install AVG and Malwarebytes and do scans with both of them; which should clear-up your problems. Perhaps then you should install what I consider is the best of Browsers.....Firefox.

Hans.

[HansUrbancka]

^^^ Second Para...Read for 'Computer Panel'...Control Panel.

Sorry for the error....Hans.

[alan23]

Just paid £30 to fix it and also put windows 7 as i hate 8. A friend recommended advant which ive installed is my computer now protected from porn and football streaming now? Is there any other programs i can install to stop it happening again?

[HansUrbancka]

Advast is an IT Business Consultant Agency. I guess you meant to say 'Avast' which is a Browser and, although Not the best, it is in the top 10 :-

http://internet-browser-review.toptenreviews.com/

What Virus Protection programme have you installed.?

Hans.

[SlackAlice]

Avant is a browser and Avast is an Anti Virus program

[HansUrbancka]

^^^^ Ignore my last posting because I am now confusing myself.

Avast is a reputable Virus Protection Programme and I am assuming that is now installed in your Laptop.

Hans.

[alan23]

yes installed avast ive started another thread without checking this one