ChatterBank23 mins ago
Kaspersky And Firefox
I've just updated to Kaspersky 2016 on a Windows 10 and a Windows 7 computer. When using Firefox, it seems to have slowed both systems down massively. Is there any way of speeding it all back up again? I think the problem seems to be that Kaspersky is checking each URL we try to use, but that may well not be what is happening!
There's also a message on both computers saying "Kaspersky Protection could not be verified for use in Firefox and has been disabled". Does this mean the computers aren't protected when we're browsing?
There's also a message on both computers saying "Kaspersky Protection could not be verified for use in Firefox and has been disabled". Does this mean the computers aren't protected when we're browsing?
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For more on marking an answer as the "Best Answer", please visit our FAQ.I've had Windows 10 for a while now, Bernie, and agree that it's fine - the problem is with Kaspersky 2016 and Firefox. There's no other antivirus fighting with it, VHG. There is a problem with an add-on in Kaspersky in that 'Kaspersky Protection could not be verified for use in Firefox and has been disabled' - not sure what that's all about, either!
Assuming that Kaspersky has finished doing its full scan process you can then initially test to see if an add-on is causing the issue by starting Firefox in safe-mode via 'Help'>'Restart Firefox with Add-ons disabled'. See:- http:// www.wik ihow.co m/Start -Firefo x-in-Sa fe-Mode
If Firefox then works ok you can then restart Firefox in normal mode and using the Firefox Add-on manager disable each add-on in turn to attempt to isolate which one is potentially causing the issue, (at a guess, most likely a Kaspersky Add-on since you see the problem on two separate Windows systems').
If Firefox then works ok you can then restart Firefox in normal mode and using the Firefox Add-on manager disable each add-on in turn to attempt to isolate which one is potentially causing the issue, (at a guess, most likely a Kaspersky Add-on since you see the problem on two separate Windows systems').