Disc

[yrneh]

hello from henry

i sent back a windows 7 recovery disc
which was faulty
got an email from seller
he got the disc
but the coa sticker was missing
do not remmember seeing it
so i will not get a refund
or
is he trying to avoid paying a refund
your thoughts please

[Old_Geezer]

I think he'd be right to query it in case you were trying to pull a fast one, but on the other hand you could have queried it was missing when you got it. If that is the case you can surely complain about that now.

Meanwhile they are bound to have an invoice record/whatever that you purchased from them so I don't see an issue with them sending you a working replacement.

BTW this would be better in the law forum than the history one. You couldn't have bought it that long ago.

[Old_Geezer]

Anyway, do recovery disks normally have authentications of authenticity ? It's a fix disk not an OS install disk.

[Hypognosis]

@O_G

For what it's worth I have never heard of such a thing as a (dedicated) "recovery disc". Not as a standalone product.

To my mind, the OEM Windows Master disc is, also, the Recovery disc. Hence why there is a Certificate of Authority number and sticker.

Most sellers will have, in the item description, a note to the effect that they are retaining a record of the product serial number, as a deterrent to anyone trying the switch-for-a-broken-one trick.

Not casting aspertions at yrneh, just saying to go back and look at the product description in detail. Is there a photo of the serial number? (for your privacy, don't post links to the item, if it has photos of the number etc)

[yrneh]

thanks for info
hypo
i will have a look at that sugestion
ta

[Old_Geezer]

Ah, never had a recovery disk even though I've heard of them. I assumed folk were being clear and honest when they mentioned them. But that would clear up the certificate puzzle.

[yrneh]

hello hypo
i looked at items descripton
windows 7 pro coa+64 bitinstalliotan disc spik+
revelant software
do not know what coa looks like
thanks
got it 6 weeks ago
no serial no description