Sigh In

[wendilla]

Why all of a sudden do I have to sign in to answerbank and Facebook . I always tick the box for remember me . Thanks for any help

[Old_Geezer]

sigh

Do you clear away your cookies ?

[Togo]

wendilla I add Answerbank to my bookmark/favourites and move it to the top of the list. Then when I want to log on I just open a new tab and select the "bank" from the bookmark/ favs. list.

[HansUrbancka]

What Browser are you using. ? ( Internet Explorer; Chrome; Firefox or what)

Hans.

[wendilla]

Thanks all for replies og yes I clear cookies regular . I use internet explorer . also got answerbank in my favoutires and along the top for quick access .

[Old_Geezer]

It's just that there seems to be various methods for holding user names & passwords. It seems Windows can offer, so can the browser, and I'd guess the site could offer too. In which case the cookie is the most obvious place to hold your information and if you deleted it ?

Has this started since you started clearing the cookies, or updated the programme that clears them ? Maybe it is now deleting ones it hadn't previously and you need to except AB & FB.

Do you get the same issue with all browsers ?

[Old_Geezer]

Probably need to change from IE. I'm unsure if it is still supported now Edge exists, but it may be. I have a few browsers on my PC. I used Firefox as the main one until recently, when it started randomly bombing out. Tend to use Chrome more now.

[wendilla]

thanks OG I shall have a look later got to go out now before it does my head in .

[Togo]

Hi again wendilla, maybe you could have a look at your settings if you have them set to clear cookies or history after every session. (most browsers use a cookie to remember your details). You could try the "Manage Exceptions" option in the settings menu and when asked to add FB and AB to the exceptions box. ie Facebook.com or Answerbank .com. The easiest way to ensure you get the domain address right of course is to copy and paste the url to the box provided after using the Manage Exceptions button. It may have only recently started ask you to log in because there has been an upgrade of some sort that has taken your settings to a default state that is deleting cookies and history.

[Togo]

Snap geezer. My last post is very similar to your 8.51post. I had not read it (brewing up).

[wendilla]

thanks both .Been to settings This is what it says .IE stores copies of web pages images and media for faster viewing . then these are my choices . 1 everytime I visit web page. 2 everytime I start up IE 3 AUTOMATICALLY 4 never . Mine is set at automatically .

[Old_Geezer]

I'd be inclined to think that whether a copy of your screen is kept in your PC's cache for faster viewing, is not the issue with the log-in. The issue is whether you are automatically logged in when you actually visit the page. Looking at a copy of what the page was last time you downloaded it, isn't the same.

[Togo]

You say you are using internet explorer as a browser wendilla. Hopeless browser by the way) Do you know which version 8, 9, 11, (on ie8 this way a regular issue and virtually un-fixable) Also what Microsoft system are you using? 7,8, or 10? Being set to Automatic means that ie is looking for a Proxy Server. If thee is no proxy server try unchecking it and try option 1 . If you are running 10 I would recommend the Edge browser. And anything else but ie on any other system.

[wendilla]

On my desk computer I have IE but on my iPad I have safari and it's doing same on iPad .

[Togo]

Hmm that is even more strange. I think I would be clearing all my browsing data then resetting everything anew after a reboot wendilla. Have you recently reset your passwords or something?

[wendilla]

Yes that's what I thought .will get back to it later and study what is happening with each . Thanks for your help it has explained a few things which I will work on when I get an hour later maybe need 2 lol

[HansUrbancka]

10 minutes to change from Internet Explorer to a really sound Browser. Personally, I would opt for Firefox in a PC....that's what I have. Safari should be alright if left in you iPad and adjusted a bit.....I haven't got an iPad so am not too positve on this point.

Hans.

[wendilla]

Just taken note that I don't need to sign in on my desk computer for answerbank but have to sign in every time on my iPad

[AB Editor]

Hi Wendilla,

We use a cookie to remember whether you're logged in or not. If you're clearing regularly, that means you're clearing that cookie too.

[wendilla]

Thanks ed I am a bit of a duff head on cookies but I have just been to settings on my iPad and it is ticked where it says accept cookies from web sites I visit

[wendilla]

At some point I must have changed the privacy part by accident . I now don't need to sign in but I still can't get into Facebook keeps telling me wrong password so I will get my daughter to sort that out later .thanks for all your help