having bought a car from a local garage on Friday and paid them via my visa card and paid for tax and insurance there was electrical problem no radio no windows and oil light on text garage told me they collect it Tuesday don't worry it be sorted . today is the first time l have used it and it has taken be 20 min to get out drive as underside dragging the floor as if there is no suspension one side driven half a mile and fan cut out and temp gauge not working had the same problem get up my drive so looked under the car to see wire mesh around exhaust box.
can l ask my bank to withdraw payment and when they come along on Tuesday tell them to keep it o mileage panel lose as this must of be removed
what rights do l have please
^agree with TWR not only unfit for purpose it seems actually dangerous and should not be on the road. ( underside dragging on the floor!)
Go back first thing tomorrow morning ( DO NOT drive it there) and demand a full refund. Do not drive it there get them to come and pick it up!!
If they do not agree go to your local trading standards.
What an awful experience. Did it come with a new MOT as that would be very suspect if it did. Like someone else has suggested, go back to the garage (without the car) & contact Trading Standards if you get problems with them. Good luck.
Even 'sold as seen' can't let them get away with selling a dangerous car and this one is dangerous. If they don't give you a full refund go to the police or trading standards and report them for selling a dangerous car. Does it have an MOT? If so which garage did it? It should never have passed an MOT.
To add, stop your insurance & give them your reason, contact the DVLA regards the road tax, does the garage that sold you this car sell sell cowboy hats JKZ? if you don't reject this car you will pay the price! ££££££££££££££
the garage is in Parkstone Dorset Good Value Cars the car looks okay however l think it is not safe l paid on visa with my bank sent him long text saying all problems and the collect asap and that l am stopping payment text reply saying its Sunday speak to me tomorrow problem with bank it takes 2 weeks and l have not got the money to go out ad b another until it is returned but l wont drive it not safe may look good that is no me
I like to thank you all for your answers it is much appreciated many thanks
sorry for the bad spelling and English but was rushing to type l have just seen all the bad typing mistakes l made
l put the name of garage but site have block it been named
thank again
If it has a new MOT then it looks as if there is MOT fraud involved as well.
A car in that condition should have been ordered off the road not issued an MOT. I would also report the garage that did the MOT.
Enter the reg and make of your car here, it will give you the MOT history and tell you if the MOT you have is genuine
https://www.gov.uk/check-mot-history
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