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Itv Hub Tv Picture Not In Correct Format.

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dave50 | 12:26 Wed 04th Jan 2017 | Technology
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I have watched a few programs on the ITV hub on my Samsung smart TV and the picture is not in the correct format, ie there are 2 thick black bars down each side of the screen, yet when the adverts are on it reverts to the correct widescreen format. I don't get it. Has anyone else experienced this please? All other catch up channels are fine.
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Yes me too. I can't get past the postcode box on a very pixelated home page.
depends how old the programme is your watching if it's shot in 4x3 format then you will have black bars .the ads will be shot in 16x9 format which your tv screen is in
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These are new programs I am watching that will have been shot in 16:9 format Ivor.

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